Arrival & Reception

Your ‘pitch’ will be ready from 2pm; departure must be before 12 noon. Please do not arrive before 2pm as this is our change-over/ cleaning time! Sorry no Sunday arrivals. Please call at reception/ the house when you arrive. There is a parking area for reception by the duck pond. You should arrive before dark, and preferably before 7pm – we have young children who need to go to bed!

Payments, Refunds and cancellations – please see Rates & Bookings

Pitches

All pitches are now pre-allocated. Whist we will endeavour to fill requests, we cannot guarantee you a specific pitch or area.

Noise & Nuisance

Hidden Spring is a quiet site in a rural area, and we do have quite close neighbours – it is also our family home. Minimal noise is expected between 10.00pm & 7.00am. No amplified music at any time, please respect your neighbouring campers & ensure you are not a nuisance to others on the site. Ball games may not be suitable at busy periods. No ball games after 9pm or before 8am please. Intending partygoers, drunks, those of a rowdy disposition – please look elsewhere. Excess consumption of alcohol and associated behaviour will not be tolerated.

Dogs

We like dogs and have two of our own who have free run of the farm. The older (Fergus) is not always welcoming to other canine visitors, the younger one (Marble) may visit you – do not encourage her. For this reason we have a limit of four dogs max on site at any time. Please advise us at time of booking if you would like to bring your dog. Dogs are not allowed in most of our pre-erected options. Please keep dogs on a lead at all times on the site and clear up. Do not bring your dog down to our house or shop/toilet areas, or tie up outside. Do not leave your dog unattended on the site at any time.

Children

Are very welcome, and there is a rustic play area, plus a number of friendly animals. However this is a working farm, so children MUST be properly supervised at all times. DO NOT let your children feed or tease any of the animals on site, or enter any of the machinery barns.

Cars & Parking

All vehicles on Oak Tree field must be parked in the parking area to the side of the field, not by tents or yurts/ tipi/ dome. This is for child & animal safety, and to reduce the amount of mud! VWs must book onto Vineyard field. Bookings for Vineyard field park with your pitch. We do not have an extra charge for cars, but if have more than 1 vehicle per pitch you may be asked to park your ‘extra’ vehicle on the lower parking area by reception.

Rubbish and Recycling

Hidden Spring is run on sustainable grounds and we ask that all campers respect that ethos and help to preserve the countryside for future generations. To minimise environmental damage & landfill waste please reduce & recycle.

We have provided you with recycling bins – please use them, or take your rubbish away!

Do not leave us your broken deckchairs, airbeds etc.

Reduce – your consumption & only bring what you need! Choose products that use the minimum packaging. Buy local produce, there is a farm shop within 5 min walk.

Recycle – separate & recycle tins, glass, recyclable plastic bottles, compostable waste & paper.

Re-Use – choose reusable products instead of disposable products (i.e. barbecues, mugs, cups & cutlery etc)

Groups

We are a small site and not suitable for large groups, stag parties etc. Small groups of families and couples are welcome. The usual limit would be approx. 8 people (some children would usually be included in this number). Any more than this would be subject to negotiation, and an additional deposits/ guarantee may be requested.

Safety on site

1. Drive Slowly! We have free ranging children, pets and livestock. The farm track is also a public footpath. SLOW DOWN.

2. Please do not feed the animals, or enter fields with them.

3. Please observe the fire safety information.

4. We have working apiary (bees) above Oak Tree field, Do Not approach.

5. Give way to pedestrians on the farm track – part of it is a public footpath.

Liability

Hidden Spring Campsite is used by all persons at their own risk. Do not leave valuable items in your tent etc. & check you do not leave valuables in shower rooms or washing sinks. Cars/ bikes parked at owners’ risk.